Returns & Exchanges
At Midwinter Co., we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed fashion items. Please ensure all original tags are attached to be eligible for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and securely package your items.
Ship the Package
Drop off your return package at any authorized carrier location; please keep your tracking receipt for verification purposes.
Receive Your Refund
After our quality team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing